This guide helps you find and fix the most common issues with DAKOS, the operating system that runs on all DAKboard Wall Displays and CPUs, DIY Raspberry Pi builds, and Reseller devices that use our OS.


Find what you are seeing in the table below and follow the link to the fix. Each fix explains why the issue happens and then walks you through the steps to correct it.



What Are You Seeing?


What you seeWhere to go
During setup
The Display loops back to the Welcome page after you enter your WiFi detailsLoops Back to the Welcome Page
Your phone or tablet keeps dropping off the DAKboard HotspotIntelligent WiFi
A blank or black screen right after the Display connects to your WiFiBlank or Black Screen
The link code is not accepted, or linking fails with no messageFails to Register With the Link Code
You cannot see or connect to the DAKboard HotspotHotspot Fails to Start or Connect
The Hotspot says the password is incorrect, or asks for a PINHotspot Says the Password Is Incorrect
When the Display starts up
A loading or rainbow-colored screen, then the Display rebootsReboots After the Loading or Rainbow Screen
The Display stops on the Orange Pi logoHangs on the Orange Pi Logo
The Display stops on the DAKboard loading pageHangs on the DAKboard Loading Page
Lines of code, an error message, a command prompt, or a Low Voltage warningError Messages or Code on the Screen
After the Display was working
The Display freezes, partially loads, flickers, goes blank, or stops updatingCheck Your WiFi Signal Strength
A No Internet message after a rebootNo Internet Message After Reboot
"DAKboard Device is Offline - Please check network connectivity!"DAKboard Device is Offline Message
Something else
Videos play without soundFrequently Asked Questions (below)
You found a bug or have an idea for a featureReport a Bug, Request a Feature, or View DAKOS Release Notes



Frequently Asked Questions:



How do I get my Videos to play sound?


First, make sure that your Monitor has speakers, or attach speakers to the Monitor or your DAKboard CPU. DAKboard Wall Displays have speakers built in. Next, make sure your Video has an audio track. If you are using YouTube, check your block to see if the volume is set (see our article How to Add a Video Block to your DAKboard Screen for details). Finally, double-check that the volume is set on your DAKOS Settings page (see our article DAKOS Display Settings for details).



Can DAKOS be installed on any PC?


No. DAKOS only works with a select few Raspberry Pi microcomputers or the Orange Pi 3 LTS. Though it is Linux-based, it is built on versions of Linux that only run on these devices. See our articles Raspberry Pi - Download and Install the DAKOS and Legacy Orange Pi - Download and Install DAKOS for the full list of supported CPUs.



Helpful Articles:


Having trouble? See if these articles help.


DAKOS Troubleshooting: Setup Issues

DAKOS Troubleshooting: Startup and Error Messages

DAKOS Troubleshooting: Offline and Network Issues

How to Access Your DAKOS Settings Page

Trouble Connecting To A WiFi Network

Upgrading your DAKOS Device

Reset Your Device to Factory Settings