FAQ

Frequently asked questions.

Wrong Screen Showing on DAKboard OS Device
TABLE OF CONTENTS Assign the Desired Screen: Restart the Device: Update the Private URL: If you're not seeing the proper screen on your DAKb...
Tue, 15 Aug, 2023 at 4:01 PM
DAKboard Wall Display: A "No Signal" Message Appears Momentarily, Then Just A Black Screen
If you're seeing a "No Signal" message that appears momentarily on your DAKboard Wall Display (v2, v2-plus), the Wall Display may be set to th...
Mon, 20 Nov, 2023 at 1:39 PM
Fix incorrect date/time (Connection is not private error)
When a Wall Display/CPU/DAKboard OS device has been powered off or disconnected from the internet for a length of time, the internal clock may gain, or lose...
Tue, 15 Aug, 2023 at 4:08 PM
Move a Display or CPU to a New DAKboard Account
To move a DAKboard display or CPU to a new or different DAKboard account, first, remove the display from the existing account. Under Displays & Devices,...
Wed, 23 Aug, 2023 at 12:58 PM
Automatic Registration Failed, IP Address Unknown
With legacy DAKboard products if you see the message "Automatic registration failed, IP address unknown" when trying to register your product, the...
Wed, 23 Aug, 2023 at 1:00 PM
DAKboard is showing the register screen or the DAKboard.com homepage
TABLE OF CONTENTS Remove and Re-add the Display: Manually Copy the Display URL: If your DAKboard is showing the setup instructions or the DAKboard H...
Tue, 5 Dec, 2023 at 11:59 AM
DAKboard HDMI Support
TABLE OF CONTENTS DAKboard OS and HDMI: HDMI connections of the CPUs v3 and v4: DAKboard OS devices, whether purchased from our Shop, one of our ...
Wed, 23 Aug, 2023 at 1:03 PM
Returns, RMAs, and Refunds
TABLE OF CONTENTS Return Policy: Return Merchandise Authorization (RMA): Refunds: This article will cover the Return Policy, how to get a Return Me...
Tue, 13 Jun, 2023 at 12:13 PM
DAKboard OS SSL Configuration and Use
TABLE OF CONTENTS SSL Configuration: SSH Configuration: With our releases of RPi version 3.30 and OPi version 103.30, we have now included SSL confi...
Fri, 8 Sep, 2023 at 1:13 PM
Shipping FAQ
TABLE OF CONTENTS USPS Reporting Package Delivered but no Package: USPS shipping to countries outside the US, Canada, or the UK: Return Merchandise Auth...
Fri, 7 Jul, 2023 at 12:24 PM