If you're having trouble connecting a DAKboard Wall Display or CPU to your Wi-Fi network, here are a few things to check and confirm.
First, try restarting your device by unplugging the power and plugging the power back in. If that doesn't seem to fix the connectivity issue, continue on and check the following items:
- Make sure your Wi-Fi network and router are turned on.
- If your Wi-Fi network is not showing up as an option, try rebooting your router.
- DAKboard can only connect to 2.4GHz networks, so if you have a dual band router or access point, make sure DAKboard is connecting to the proper 2.4 GHz network and not the 5GHz network.
- DAKboard should not be connected to unsecured Wi-Fi networks. Make sure you're security level is at least WPA2, and a Wi-Fi password is configured.
- Make sure you're entering your network name and password correctly into DAKboard. Pay attention to any capitalization, spaces or special characters in the Wi-Fi password.
- Verify DAKboard is not outside of the in range of the Wi-Fi network. Move DAKboard closer to your router/access point and see if it connects when moved closer.
- Avoid connecting to "Guest" networks, or to wifi extended networks ("Ext") as this can cause problems during the initial setup.
A few other advanced things to check:
- Hidden SSID: If your network's SSID is hidden or set to not broadcast, you may need to temporarily unhide or broadcast this SSID to get DAKboard to connect.
MAC Address Filtering: If you've enabled "MAC address filtering" on your router previously, you'll need to disable it or add an exception for your DAKboard. Find your DAKboard MAC address here: How to find the MAC address
ICMP/ping: Make sure nothing is blocking outbound ICMP/ping traffic on the network, as DAKboard will need to ping a public IP address (126.96.36.199) to test for connectivity.
Video Setup Tutorial
We have a video setup tutorial available here: https://www.youtube.com/watch?v=G-IJZHjB0Fk that may provide additional information.