If you're having trouble connecting a DAKboard device to a Wi-Fi network, here are a few things to check and confirm.

First, try restarting the DAKboard device by unplugging the power and plugging the power back in. If that doesn't seem to fix the connectivity issue, continue on and check the following items:

  • If you made changes to the WiFi network (changed SSID or password), or installed a new router, please check this article.
  • Make sure the Wifi network and router are turned on.
  • If the Wifi network is not showing up as an option, try rebooting the router.
  • Verify the DAKboard device is not outside of the in range of the Wifi network. Move DAKboard closer to your router/access point and see if it connects when moved closer.
  • DAKboard can only connect to 2.4GHz networks, so if you have a dual band router or access point, make sure DAKboard is connecting to the proper 2.4 GHz network and not the 5GHz network.
  • DAKboard should not be connected to unsecured Wifi networks. Make sure the security level is at least WPA2, and a Wi-Fi password is configured.
  • Make sure to enter the network name and password correctly into DAKboard. Pay attention to any capitalization, spaces or special characters in the Wifi password.
  • Avoid connecting to "Guest" networks, or to wifi extended networks ("Ext") as this can cause problems during the initial setup and remote access later.

A few other advanced things to check:

Video Setup Tutorial

We have a video setup tutorial available here: https://youtu.be/7_cyt7LJ0QI that may provide additional information.

Having Trouble?

- Create a Support Ticket