If you're having trouble connecting a DAKboard device to a Wi-Fi network, here are a few things to check and confirm.


First, try restarting the DAKboard device by unplugging the power and plugging the power back in. If that doesn't seem to fix the connectivity issue, continue on and check the following items:

  • If you made changes to the WiFi network (changed SSID or password) or installed a new router, please check this article.

  • Make sure the Wifi network and router are turned on.
  • If the Wifi network is not showing up as an option, try rebooting the router.
  • Verify the DAKboard device is not outside of the range of the Wifi network. Move DAKboard closer to your router/access point and see if it connects when moved closer. 

  • DAKboard can only connect to 2.4GHz networks, so if you have a dual-band router or access point, make sure DAKboard is connecting to the proper 2.4 GHz network and not the 5GHz network.
  • DAKboard should not be connected to unsecured Wifi networks. Make sure the security level is at least WPA2, and a Wi-Fi password is configured.
  • Make sure to enter the network name and password correctly into DAKboard. Pay attention to any capitalization, spaces, or special characters in the Wifi password.
  • Avoid connecting to "Guest" networks, or to wifi extended networks ("Ext") as this can cause problems during the initial setup and remote access later.


A few other advanced things to check:

  • Hidden SSID: If the network's SSID is hidden or set to not broadcast, you may need to temporarily unhide or broadcast this SSID to get DAKboard to connect.
  • MAC Address Filtering: If "MAC address filtering" is enabled on your router previously, you'll need to disable it or add an exception for DAKboard. Find your DAKboard MAC address here: How to find the MAC address

  • ICMP/ping: Make sure nothing is blocking outbound ICMP/ping traffic on the network, as the DAKboard device will need to ping a public IP address (8.8.8.8) to test for connectivity.

  • Disable Band Steering: Some newer routers use a technology called Band Steering, which will often put DAKboard hardware on the 5GHz band, and result in connection loss.  For this reason, we recommend disabling Band Steering when possible.  Some routers do not have the ability to disable band steering, such as Orbi routers, and need the 5GHz network shut down, or the device plugged in via ethernet in some cases to connect.

  • Disable Mesh Roaming: Certain Mesh routing solutions will have roaming settings called 'Mesh Technology' or other, which will move devices from one access point to another, resulting in a loss of connection.  This may result in the DAKboard OS device losing network connection over time.  Since DAKboard typically remains stationary this should be disabled.

  • No Networks in the Dropdown list?: Older versions of DAKboard OS (v2.25 and older) may not always display available networks in the dropdown list.  You need only to refresh the page to correct this issue.  To identify which release your device has please see here.


Video Setup Tutorial

We have a video setup tutorial available here: https://youtu.be/7_cyt7LJ0QI that may provide additional information.



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