If you're having trouble connecting a DAKboard Wall Display or CPU to your Wi-Fi network, here are a few things to check and confirm.
- Make sure your Wi-Fi network and router are turned on.
- If your Wi-Fi network is not showing up as an option, try rebooting your router.
- DAKboard can only connect to 2.4GHz networks, so if you have a dual band router or access point, make sure DAKboard is connecting to the proper 2.4 GHz network and not the 5GHz network.
- DAKboard should not be connected to unsecured Wi-Fi networks. Make sure you're security level is at least WPA2, and a Wi-Fi password is configured.
- Make sure you're entering your network name and password correctly into DAKboard. Pay attention to any capitalization, spaces or special characters in the Wi-Fi password.
- Verify DAKboard is not outside of the in range of the Wi-Fi network. Move DAKboard closer to your router/access point and see if it connects when moved closer.
A few other advanced things to check:
- Hidden SSID: If your network's SSID is hidden or set to not broadcast, you may need to temporarily unhide or broadcast this SSID to get DAKboard to connect.
MAC Address Filtering: If you've enabled "MAC address filtering" on your router previously, you'll need to disable it or add an exception for your DAKboard. Find your DAKboard MAC address here: How to find the MAC address
ICMP/ping: Make sure nothing is blocking outbound ICMP/ping traffic on the network, as DAKboard will need to ping a public IP address (188.8.131.52) to test for connectivity.
Video Setup Tutorial
We have a video setup tutorial available here: https://www.youtube.com/watch?v=G-IJZHjB0Fk that may provide additional information.