If you're unable to log in to your DAKboard account and see an "Invalid username/password" message, first make sure you log in with your DAKBoard username (not your email). 

If you have forgotten your password, use the password reset link in the login form on the DAKboard site to reset your password:

NOTE: This will NOT reset your password if you used Google Authentication at Sign Up

Click the "forgot your password" link and enter either your email address or your DAKboard username into the following form: 

You will then receive an email from contact@dakboard.com with instructions and a temporary password reset link.  Please wait 30 seconds to 1 minute for the email to arrive. If you don't see the email, check your spam folder for any messages from the above email address, as sometimes these messages get flagged as spam. Your username will be shared in the Password Reset email we send you.

Google Login:
If you are using Google Authentication, you will click Continue With Google on the login prompt of the web page. Please note that Google Authentication is NOT a feature in the DAKboard Android App and will NOT work from the Display either.  If you are using your Android device, please visit dakboard.com via your mobile browser. If you are using your Display, please make the changes from your dakboard.com account via PC or another browser login instead.

NOTE: You cannot remove your Google Authentication from your account if you created the account with Google Authentication. If you created an account and then later added the Google Authentication, you can remove the Authentication by clicking the minus symbol "-" after the Google Account information in your account. You will need to change your password before you do this.

Having Trouble?

- Create a Support Ticket