TABLE OF CONTENTS
You can cancel your DAKboard subscription at any time. This will revert your account to a Free account. If you would rather delete your account use our article Delete Your DAKboard Account Here's how to cancel your subscription:
How to Cancel Your Subscription:
Login to your DAKboard account, click on User Icon in the upper right-hand corner, and click Account from the dropdown Menu as seen below:
Scroll down to the Plan Overview section and click on Upgrade Plan, Compare All Plans or the Billing page link to navigate to the Pricing or Billing page:
From the Billing page, you will need to navigate to the Pricing page. Once on the Pricing page, click the Downgrade to Free button under the Free plan column as seen below:
Click the Cancel Subscription button in the popup to confirm your cancellation. Your account will be changed to the Free plan:
If you are within the DAKboard 30-Day Satisfaction Guarantee and seek a refund, start a conversation with the AI Chatbot and type Create Support Ticket to reach out to us. Make sure you include your Username or Email that is associated with your account. We hope you'll decide to upgrade again!
Troubleshooting:
CSRF Errors:
CSRF Errors can be caused by several issues. See our article What to do When you get a CSRF Error to see how to correct this.
Billing Changes Requiring a Password:
All billing changes you make to your account that will require billing updates, like adding an Additional Custom Screen beyond your Limit or changing your Subscription Plan, will require you to use your account password to authenticate you as the owner of the account. If you choose to add a password to your Google Authenticated account, any future changes to your billing will require this account password. If you forget your password you can reset it by using the "Forgot your password?" button from the login modal.