TABLE OF CONTENTS

DAKOS Devices with WiFi Hotspot (purchased 2019 and after):
DAKOS Devices with Ethernet Cable Setup (purchased before 2018):
DAKboard Device is Still Connected to the Old WiFi Network:
DAKOS with Touchscreen or Connected USB Mouse:
Frequently Asked Questions:
- Why can't I access my DAKboard using the View Device Settings button?
Helpful Articles:

Sometimes you may need to update or change your WiFi Credentials. This article is here to show you how to make this change on your DAKOS device. To connect your DAKboard Wall Display or CPU to a new WiFi network, follow the steps below.

DAKOS Devices with WiFi Hotspot (purchased 2019 and after):

This method only works if your DAKboard presents the Hotspot on reboot. If you are unable to find or log into the DAKboard Hotspot, you can use our article How to Access Your DAKOS Settings Page under the Manual Access section to connect to the Display.

NOTE: If you do not see the DAKboard network, and it does not appear after a reboot, or you are running versions 1.80 to 1.85 of the OS (these Versions may not longer connect if they lose connection to your account), It is strongly recommended you upgrade to the latest version of the OS. You can do this by following the steps in our article Upgrading your DAKOS Device.

Power on the DAKboard device.
Use a computer, phone, or tablet and connect to the network called DAKboard (OS version 3.0/103.20 or later) or DAKboard-(Your Serial Number) (OS versions 2.17 to 2.32) WiFi network. the password will be dakb5142. To find your version check here.
Open a web browser on the connected device and navigate to http://10.0.0.5
Enter the new WiFi network and credentials that the device should connect to.
Click "Save changes" at the bottom, wait for the confirmation, then restart the DAKboard device by unplugging the power and plugging it back in. Devices on DAKOS v2.28 and newer do not need to be restarted and will automatically apply settings. To find your version you have, see our article Finding Your DAKOS Version.
Once the device restarts, it will attempt to connect to the new WiFi network.

DAKOS Devices with Ethernet Cable Setup (purchased before 2018):

This method may no longer work. It is strongly recommended that you upgrade to the latest version of the OS. You can do this by following the steps in our article Upgrading your DAKOS Device.

With your DAKboard device powered off, connect it to the router or access point via an Ethernet cable.
Power on the device by plugging it into the power outlet.
On a computer, tablet, etc., device, log in to your account at https://dakboard.com and navigate to Displays & Devices.
Select the device to modify, click the More actions button (3 dots), select "Settings", and then "View Device Settings".
On the new page that loads, make the desired WiFi changes, then click the "Save Changes" button at the bottom.
Unplug the device's power and Ethernet cables, move it to the desired location, and plug the power back in. When it starts up, it will attempt to connect to the new WiFi network.

DAKboard Device is Still Connected to the Old WiFi Network:

If you still have access to your Display on the old WiFi network, you can access the device settings using a laptop, phone, or PC that is connected to the same (old) WiFi network. In your DAKboard account, go to Displays & Devices, click the three dots to the right of the Display, click Settings, and then View Device Settings. See Below:

This will open the DAKOS Settings Page. From here, you can change your credentials.

NOTE: The View Device Settings button will work if your DAKOS device has been successfully registered to your account, you are using a device that is on the same WiFi or Ethernet network as the DAKOS device, and your device is not offline. If your Display failed to register when you set it up, see our article How to Register Your DAKOS Device to learn how to correct this. If you are connecting to it from a different network, you will need to connect to the same network. If your Display is currently offline, you will have to use one of the options mentioned above in this article to access the page.

DAKOS with Touchscreen or Connected USB Mouse:

This method only works when you have a Touchscreen or USB Mouse connected to a USB port before boot. If you connect the Touchscreen or Mouse after it is booted, try rebooting the Display to get the Touchscreen/On-Device Setup button to be revealed.

Power on the DAKboard device.
From the No Internet or Welcome page, tap or click on the Touchscreen/On-Device Setup button as seen below:

From the page that opens, tap or click on the Name/SSID button and select your new network.
Tap or click on the space to enter your Password, and an Onscreen keyboard will appear.
Enter your password.
Scroll to the bottom of the page and tap or click on the "Save Changes" or "Save and Reboot" button to apply the changes.
Your device will then attempt to connect to your new WiFi network.

Frequently Asked Questions:

Below are the most Frequently Asked Questions about Updating Your WiFi Credentials on your DAKOS Device:

Why can't I access my DAKboard using the View Device Settings button?

If your DAKboard is currently offline, you will not be able to use this button or the IP address of your DAKboard device within your network. This is caused by the DAKboard Hotspot enabling and disconnecting you from your home's WiFi.You will need to use the Manual Connection or Hotspot connection methods in the article above.